Privacy Policy

The purpose of this TripleWaterfall Privacy Policy (the “Policy”) is to inform you about the information TripleWaterfall Inc. collects about you and why we collect it. We also want to make sure that you understand how we collect and use this information. Our goal is to earn and maintain your trust when you visit websites and applications about our products, services and brands.

This Policy describes how we handle personal information on websites (“Sites”) where this Policy is posted, including our Brand Sites. This Policy does not describe our practices on sites where this Policy is not posted.

Information we collect

We collect contact information. For example, we may collect your name, mailing address and postal code when you register on our sites. We may also collect your telephone number or e-mail address.

We collect information for payment purposes. If you make a purchase from us, we (or the third party that processes credit card payments for us) may collect information about your method of payment (e.g., your credit card or bank card).

We collect information that you submit or post. We collect information that you post in a public area on our site. This includes comments, videos or photos. We also collect the information you provide when you communicate with us, such as when you ask a question or submit a compliment, complaint or idea. If you communicate with us through a social media site, we may collect your social media user ID.

We collect information about the devices you use. We may collect information about the browser you use, and we may record the site you visited before ours or the site you visit after ours.

We may also collect information about your operating system and IP address.

We collect information about third parties. Occasionally, we may allow you to send an e-mail or message to a friend through one of our sites. If you do so, we will need that person’s name and e-mail address.

How we collect information

We collect information directly from you. We collect information from you when you do any of the following

  • register on one of our sites
  • subscribe to our newsletter and other e-mail notices
  • participate in promotions, such as contests
  • make a purchase
  • complete a survey
  • communicate with us through our Web sites
  • you otherwise submit information to us

We collect information from you passively. We use tracking tools such as browser cookies. We use them on our Web sites, in e-mails we send you and in media advertising. We collect information about your usage and navigation over time.

We may also use a third party, such as Google Analytics, to help us collect and analyze information about where you go on the website (such as which pages are read most, length of visits, search terms and other data) in order to evaluate and improve the user experience and the website.

We collect information from third parties with your consent. For example, if you choose to register on one of our sites through a third-party social media platform, we may collect information with your consent from the third-party social media platform in order to complete your registration.

How we use the information we collect

We use information to help us provide products and services to you in an efficient manner. We use your information to respond to your inquiries and to enable you to participate in our programs, including promotions. We may use your information to process your registration on our sites. If you provide us with contact information for a third party, such as a friend or family member, to invite them to participate, we may use that contact information to send them the invitation. We may also contact you if you have won a prize or promotion.

We use information to improve our products and services. One of our goals is to provide you with a positive experience on our sites and with our products and services, and we may use your information to help us analyze and improve your experience on our sites and with our products and services.

We may use information for security purposes. We may use your information to help protect you, our sites, our company and our customers.

We use information for marketing purposes. For example, with your consent, we may send you information about our products, services, offers, features or updates.

We may also use your information to send you advertisements about our products, services and offers. These advertisements may appear on third-party platforms, including social media platforms. These may be our own offers or products or services or third-party offers or products or services that we think may be of interest to you.

We use information to obtain feedback from you about us or to provide you with notices or updates. We may contact you regarding this policy or the terms of use posted on the sites you use. We may also contact you regarding your questions about our products, services or promotions.

We use information as required or permitted by law.

Sharing the information we collect

We do not sell or share your personal information with third parties without your consent, except as set out below or as required by law.

We share information with our business partners and third-party suppliers who work on our behalf. We may share information with companies that are our suppliers or third parties that perform services on our behalf. They may help us deliver products or provide services to you. Our service providers receive only the information they need to perform their specific functions, and they are not permitted to use or disclose personal information for their own marketing or other purposes. Our service providers may be located in the United States, Canada, France or other foreign jurisdictions.

We will share information if we believe it is necessary to comply with the law or to protect our business. We, and our Canadian, U.S., French and other foreign service providers, may provide your information in response to a search warrant or other lawful inquiry or order, or to other organizations in connection with an investigation of a breach of an agreement or contravention of law, or to detect, stop or prevent fraud, fraud, or as otherwise required or permitted by applicable Canadian, U.S. or other laws or legal processes, which may include lawful access by Canadian or foreign governmental authorities, courts or law enforcement agencies. Your personal information may also be disclosed, if necessary, to establish, exercise or defend legal claims and to investigate or prevent actual or suspected loss or damage to persons or property.

We may share your information in connection with the sale of all or part of our business. We may transfer information we have collected about you as an asset in connection with a proposed or completed merger, acquisition or sale (including transfers made in connection with insolvency or bankruptcy proceedings) involving all or part of TripleWaterfall Inc. or in connection with a corporate reorganization or other change in control of the company.

If we have other reasons to share your information, we will let you know.

You have certain choices about how we use your information

You can unsubscribe from promotional e-mails. To stop receiving promotional e-mails from us, follow the unsubscribe link in any promotional e-mail we send you and follow the unsubscribe instructions. Even if you unsubscribe from these e-mails, you may continue to receive non-promotional e-mails from us, such as price and other important notices, where permitted by law.

Access to information

Subject to applicable law, you have the right to access, update and correct inaccuracies in your personal information in our custody and control. You may request access to, update and correct inaccuracies in your personal information in our custody and control by e-mail or by sending us a written request at the coordinates indicated below. We may request certain personal information in order to verify the identity of the person requesting access to his or her personal information.

We use standard security measures

We use appropriate and reasonable security measures on our sites. In particular, we have implemented administrative, technical and physical measures to protect the information in our custody and control. Our record-keeping processes ensure that personal information is retained only as long as necessary for the purposes stated herein or as otherwise required by legal or business requirements.

Our sites may contain links to other sites and applications, or our platforms may contain third-party services or tools that we do not control.

Our sites may contain links to third-party websites or platforms. Our sites may also include third-party content that collects information. Third-party content may include tools such as cookies and tracking technologies. These third parties may use your information for their own purposes. We do not control these third parties or their use of these technologies. You should therefore read their privacy policies carefully.

TripleWaterfall’s respective officers, directors and employees, partners, sponsors and their respective officers, directors, agents, employees and representatives shall not be liable for damages of any kind resulting from misuse of any information provided on this website, use of, or inability to use, TripleWaterfall’s sites, including, without limitation, viruses, disabling code or programs, lockouts, etc, which may infect your computer equipment or other property on account of your access to, use of or browsing in this website or your downloading of any materials from this website.

TripleWaterfall SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF THE USE, MISUSE OR FALSE INTERPRETATION OF ANY CONTENT OR SERVICE PROVIDED ON THIS WEBSITE.

Please do not hesitate to contact us if you have any questions.

We may update this policy from time to time.

From time to time, we may change this Policy. When we do, we will notify you of material changes as required by law.